Heraklion airport VIP service and lounge

Good customer service but the food section in the lounge was very poor

Money well spent.Wizzed through check in and security and taken to the lounge. Not particularly impressed by the lounge . Drinks although in fridges were warm and food was just about ok. It was worth it though just for the air conditioning. Would definitely consider using in the future.

I feel this was worth every penny, being escorted from the outside of the airport and fast tracked through check-in / bag drop and security leaving plenty of time to sit in the very plush lounge for a good hour or so really helps to reduce travel stress. They offered decent snacks and drinks as well

The lounge was an oasis of calm and the service available was very good although the food choice was a little limited to just rolls, sweet doughnuts & muffins. The drink choice was very good. We were glad to have booked. Lounge name was also different to the paperwork which is confusing.

We used the Heraklion lounge. The food on offer was average, drinks choice was good and there were comfy chairs in a quiet environment. We were told we would be escorted to our gate through priority passport control but no one turned up. Would not use again. Felt it was very expensive .

Die Mitarbeiter haben ihre Arbeit gut gemacht. Der Flughafen und auch die Lounge sind sehr in die Jahre gekommen.